Traveling to a foreign country to get a treatment done can be a daunting prospect and we understand that. At Junomedical we strongly believe that your health should be in the hands of someone you trust and that your whole journey should run as seamless as possible. With this post, we would like to introduce ourselves and how we can be of best support for your medical treatment abroad from start to finish.
More and more people are choosing to travel to another country to receive medical treatment, whether it be for higher quality procedures, lower prices or both. So why should you rely on Junomedical to organise your treatment abroad? Simply put, we are here to make your life easier: from preparing quotes, liaising with the clinic, to get you ready for your travel, we are here to follow you on every step of the way with a smile on our face and a humble yet professional approach. And does our support end once you are all set to leave? No way! We want to make sure your whole experience runs as worry-free as possible, and that means following up on you before, during and after your treatment.
Founded in 2015 by Dr. Sophie Chung, Junomedical is a digital medical travel hub that provides patients with access to affordable medical treatments combined with a concierge approach to care centred around individual healthcare needs. Currently, the platform offers services to patients globally and cooperates with 54 renowned and accredited clinics in 12 countries. It offers patients 24/7 support service via phone and email and its online platform allows them to explore and book a variety of medical and cosmetic treatments, including dental implants, hair transplant surgery and orthopedic treatments.
Our core values, listed below, are based on a mission to provide you with the safest and highest-quality options to choose from.
✓ Patients first. Your health and happiness are our top priorities and that’s why every decision we take is based on this principle.
✓ Full transparency. It is key to the way we communicate. We always offer clear price quotes, without any hidden costs.
✓ Best quality. Best prices. You can be sure that you’ll get the highest quality healthcare at the most affordable prices.
✓ No wait. Waiting times for quality treatments can vary greatly from country to country. We guarantee timely access to healthcare.
✓ We work for you! … and no one else! We are here to support you throughout every step of your journey.
We will only show you hospitals which we have carefully hand-picked based on our strict quality standards so that you don’t have to browse through a massive amount of information in order to find the best hospital for your desired treatment. You can be sure that you’ll get the best quality at the most affordable price and if you don’t see a hospital you like, tell us where you would like to go and we will do our best to offer it to you!
None of this would be possible without the skills and motivation of the people that make up the Junomedical team. A group of 16 doctors, sales people, engineers and lawyers from 8 nationalities, speaking 12 languages: that’s the team Dr. Sophie Chung has built in the heart of Berlin around the digital medical travel hub. So who is behind Junomedical and what inspires us to do better day by day? We interviewed our Patient Managers and have collected below some of their thoughts about working at Junomedical.
Keeping up the Junomedical spirit. What motivates me is that I really love helping people and that’s what matters at the end of the day, says Julia, Patient Manager, who defines herself as a people person who really enjoys making others happy.
It’s not just about finding a treatment. You need a treatment and we have the right clinics to offer, but that’s not all. As our Patient Manager Shaz says, when a patient is traveling abroad for a treatment we are there for them through the whole process. I had a patient traveling from Ireland to Turkey but his flight in Belfast was delayed so he lost his connection in Frankfurt. I contacted the airline company and the clinic to make sure the flights were rescheduled and the patient had the time to rest properly before the operation. Everything was eventually sorted and the hard work pays off when your patients are grateful and appreciate what you have done for them.
We are close to our patients. Empathy plays a major role in everything we do. Being able to listen to our patients, putting ourselves in their shoes and understanding their concerns is what makes the difference for us. I had a patient living in Sudan and I could only keep in touch with him through a long email correspondence, so I got to know him at a personal level very quickly. I got to create a connection with him and we ended up talking about our families and the places we travelled to. That was a very good moment, tells us Anthony, Patient Manager.
A transparent and humble communication. Junomedical’s COO and Founder Gero Graf believes that Junomedical’s humble and transparent approach to our patients is what makes us stand out from the crowd: many platforms lack a real focus on patients; everything we do at Junomedical is patient-centered and we do care about how a person feels and how we can be of best support throughout the whole experience. We work for the patients, not for the clinics, and this is what makes all the difference.
Our overall aim is to help patients find the right, affordable care all over the world. As CEO Sophie Chung states, our patients are the ones we care for and who we want to match with the best doctors available. Our company DNA combines executional rigor with passion for healthcare and tech.
We are real doctors who are passionate about solving global patient problems.
Want to know more about our super-duper team? Check our About Us section.